Appeals Policy and Complaints
Appeal Policy & Complaint for Content Removal
We are committed to maintaining a safe and lawful environment for all individuals depicted in the content hosted on our platform. To ensure this, we have implemented the following
Complaint Policy:
If you would like to file a complaint, please contact us via email (support@hylyos.com). All complaints will be reviewed and resolved within 7 business days and you will receive an email once it has been done. We will, in accordance with our terms and conditions decide if the complaint is valid. After the decision has been made, the user that complained can appeal to that decision. When the final decision is made, according to us, any infringing, illegal, abusive or otherwise inappropriate content will be removed from the website."
1. Right to Appeal
Any individual who appears in content published on our platform has the right to submit an appeal requesting the removal of that content. This applies regardless of whether the content was uploaded by the individual or a third party.
2. Submitting an Appeal
To file an appeal, the individual must provide the following:
Appeals can be submitted via:
[Click Here] or email us: support@hylyos.com]
3. Investigation Process
Upon receiving an appeal:
If it is determined that valid consent was not provided, or if it is withdrawn or void under applicable law, the content will be permanently removed from our platform.
4. Dispute Resolution
In cases where there is a disagreement about the outcome of an appeal, the matter will be referred to a neutral third-party body for independent resolution. Both parties will be notified of the process and given an opportunity to present their case.
5. No Retaliation
We do not tolerate any form of retaliation against individuals who submit appeals in good faith. We do not stand for content to be posted with out consent from the individual.
6. Depicted
If you have been depicted in any content and would like to appeal to remove any such content, please contact us via email (support@hylyos.com). If there should be a disagreement regarding this appeal, we will allow the disagreement to be resolved by a neutral body
We are committed to maintaining a safe and lawful environment for all individuals depicted in the content hosted on our platform. To ensure this, we have implemented the following
Complaint Policy:
If you would like to file a complaint, please contact us via email (support@hylyos.com). All complaints will be reviewed and resolved within 7 business days and you will receive an email once it has been done. We will, in accordance with our terms and conditions decide if the complaint is valid. After the decision has been made, the user that complained can appeal to that decision. When the final decision is made, according to us, any infringing, illegal, abusive or otherwise inappropriate content will be removed from the website."
1. Right to Appeal
Any individual who appears in content published on our platform has the right to submit an appeal requesting the removal of that content. This applies regardless of whether the content was uploaded by the individual or a third party.
2. Submitting an Appeal
To file an appeal, the individual must provide the following:
- A detailed description of the content in question (including links or titles, if available).
- Proof of identity matching the individual depicted.
- The basis for the appeal (e.g., lack of consent, withdrawal of prior consent, or consent void under applicable law).
Appeals can be submitted via:
[Click Here] or email us: support@hylyos.com]
3. Investigation Process
Upon receiving an appeal:
- We will promptly investigate the claim.
- We may request additional information if necessary.
- During the review, the content may be temporarily disabled.
If it is determined that valid consent was not provided, or if it is withdrawn or void under applicable law, the content will be permanently removed from our platform.
4. Dispute Resolution
In cases where there is a disagreement about the outcome of an appeal, the matter will be referred to a neutral third-party body for independent resolution. Both parties will be notified of the process and given an opportunity to present their case.
5. No Retaliation
We do not tolerate any form of retaliation against individuals who submit appeals in good faith. We do not stand for content to be posted with out consent from the individual.
6. Depicted
If you have been depicted in any content and would like to appeal to remove any such content, please contact us via email (support@hylyos.com). If there should be a disagreement regarding this appeal, we will allow the disagreement to be resolved by a neutral body
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